Last Updated: March 30, 2025

At Saigon Ơi! (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our restaurant, use our website, or access our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, and email when you make a booking or place an order.

  • Order Details: Information about your order, dietary preferences, delivery or pickup details.

  • Payment Information: Card details for processing orders/reservations.

  • Usage Data: IP address, browser type, and browsing behavior (via cookies or similar technologies).

  • Feedback & Reviews: Any comments, ratings, or promotional participation.

2. How We Use Your Information

Your information may be used to:

  • ✅ Process reservations, orders, and catering requests

  • ✅ Communicate booking/order confirmations and promotions

  • ✅ Improve our website and services

  • ✅ Send promotional offers or newsletters (opt-out anytime)

  • ✅ Fulfill legal requirements

3. Sharing Your Information

We do not sell or rent your information.

We may share data only with:

  • Trusted Service Providers: (e.g., payment processors, delivery partners)

  • Government/Legal Bodies: When legally required

4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve your browsing experience

  • Remember your preferences

  • Analyze site traffic

You can manage or disable cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your personal data.
However, no system is 100% secure. Please take caution when sharing sensitive info online.

6. Your Rights

You have the right to:

  • 🔍 Access / Update / Delete your information

  • ❌ Opt-out of promotional messages

  • 📄 Request how your data is handled

To request any of the above, contact us at:
📧 info@saigonoi.com.au

7. Third-Party Links

Our website may include links to third-party services (e.g., delivery platforms).
Please note: They have independent privacy policies that we do not control.

8. Changes to This Policy

We may revise this Privacy Policy.
Latest updates will always appear on this page — please check periodically.

9. Contact Us

If you have any questions or requests:

Saigon Ơi!
Suite 19, Fountain Plaza, 2 Ilya Avenue,
Erina, NSW, Australia 2250
📧 Email: info@saigonoi.com.au
📞 Phone: (02) 4316 3872